Terms and Conditions
BLUEMILL BRIGHT
Booking Terms and Conditions
Here you will find our payment process, terms and conditions and cancellation policy. Our T&C’s are in place to keep our homes in top condition for all our Guests. Please familiarise yourself with these.
General Obligations
- All properties are non-smoking property.
- Use of BlueMill Bright properties is for holiday accommodation purposes only. No parties or functions are
permitted. - Only the number of guests advised at time of booking are permitted to stay.
- All properties are pet friendly. Please advise us if your pet will be joining you. There is a pet fee of $45 per property which
must be paid prior to arrival. A maximum of two dogs permitted per property. - Please respect the local community and our neighbours and keep noise to a minimum.
The Owners are not responsible for the security of your belongings or your pets. - Please ensure the property is locked when not occupied.
- The Owners reserve the right to charge any costs incurred to the guests for expenses such as, but not limited
to:
o Intentional or accidental damage to property, furniture, fixtures or fittings
o Replacement of missing items
o Additional cleaning
o Removal of excess rubbish - Please leave the property in a neat and tidy manner on your departure.
- Check-out is 10:00am. (A late check-out fee of $50 will be charged if this is not adhered too, unless
previously arranged). - The name of the person from the original booking remains the sole contact and is responsible for the property
and all communications relating to the booking. - Prior to leaving, please place the keys in the key-safe and lock.
- After your visit, we would love for you to review your stay through the original booking website or a google
review would be great. And don’t forget we have our Guest Book too.
We hope you enjoy your stay and wish you safe travels on your journey home.
Kindest regards,
Jodie
Payment for your stay
Direct Bookings
A 25% deposit is payable at time of booking. The balance is required 30 days prior to arrival. Payment can be made via electronic funds transfer, debit or credit card. If booking is within 30 days, then full payment is required at time of booking.
Website Bookings
Full payment is required at time of booking.
Pet Friendly
If you are bringing along your four-legged friend, there is a one-off $45 pet fee payment that needs to be paid prior to arrival (maximum of 2 pets per property).
Cancellation Policy
Cancellation Policy
In the event that you need to cancel your booking the following cancellation rules apply:
- 30 days prior to arrival a full refund will be issued.
- Within 14 to 30 days prior to arrival 50% of the total booking payment will be refunded.
- Any cancellations made less than 14 days prior to arrival the total booking payment will be withheld.
- If we can rebook the property for the same dates and value, then a full refund will be provided.
- Any pet fee payments made will be fully refunded.
It would be appreciated if you could give as much notice as possible for cancellations. This will enable us to hopefully re-book the dates.
Please put your cancellation in writing to accommodation@bluemillbright.com.au
Monies will be refunded via electronic funds transfer (EFT) so bank details will need to be provided for this transaction. The refund will occur within 5 to 7 business days.
If you originally paid by credit/debit card the fees we incurred for this transaction will be deducted from the refund – (current Stripe fees are 2.9% of total plus .30c).
If during your stay, you decide to leave early, the unused portion will not be refundable.
If you are cancelling for extenuating circumstances, then please let us know and we will consider all options available.
In the very un-likely event that we need to cancel your booking a full refund (no fees deducted) will be provided.
Accommodation Bright